ONE WIRE, ONE PHONE (NUMBER)
IPT Solution from Logicalis streamlines consultancy's work-style
Logicalis Network Solutions (LNS), an international provider of high-performance IT integration solutions, has secured an IP Telephony (IPT) implementation at global business strategy consultancy, Arthur D Little (ADL), to increase functionality and remote working capabilities across their London and Cambridge sites.
Gavin Horner, TIME Consultant (Telecoms, IT, Media & Electronics) at ADL, comments; "First and foremost we needed to replace two existing legacy systems with an integrated, secure, intelligent solution that will give us the functionality to meet our business requirements, for example, remote working. As an expanding company we had acquired larger premises for our London office, so it was the ideal time to evaluate and consider a centralised solution. Secondly, it needed to be future-proof and flexible. Finally, we were looking for cost savings - we did the sums and found payback over our existing system within a couple of years and significant ongoing economies on call traffic."
Logicalis has proposed a fully converged IPT solution based on Cisco's CallManager platform. This creates a ‘one-number' environment enabling consultants to hot-desk between sites and work remotely, whilst maintaining the same DDI telephone number wherever they are. Consultants are also able to access the corporate directory and messaging systems at all times, thereby increasing day-to-day efficiency and productivity.
"Streamlining business processes and adopting new technologies is crucial to maintaining a competitive edge. As a business strategy consultancy, we advise our clients on leveraging the benefits of emerging technologies like VoIP and adapting to changing work-styles – so it is essential we practice what we preach!" added Horner.
Mike Cummins, Practice Manager, IP Communications, Logicalis Network Solutions, explains that many organisations no longer view IPT as an emerging technology but a viable and commercially profitable solution: "Previous Security and QoS issues have now been addressed and organisations are identifying the true benefits and the ROI that is attainable. We fully expect to see IPT overtake traditional TDM in the not too distant future."
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Logicalis Network Solutions
Logicalis Network Solutions consults, builds, supports and manages assured application infrastructures for business critical processes. Specialising in IP Communications, Storage and Security, LNS' team of experienced network experts design, deploy, maintain or manage high-performance networks and complex IT infrastructures for a wide range of UK businesses – from SME to Enterprise and Public Sector bodies.
Committed to providing customers with compelling solutions, LNS evaluate the business issues and objectives through its pioneering specialist Practice Model prior to proposing the deployment of any IT investment.
Logicalis Network Solutions is a part of the Logicalis Group of companies that employs 750 people worldwide, with offices in the UK, Argentina, Brazil, Paraguay, Uruguay, Germany and the USA.
Arthur D Little
Arthur D. Little is a global management, technology and environmental consulting group serving major public and private sector clients. We are one of the world's premier consulting firms, with more than 1,000 staff members based in some 40 offices around the world. We have a strong cultural tradition of innovation, integrity and independence. We are distinguished particularly by our understanding of technology in both business and societal contexts, our ability to innovate in order to solve tough problems, and our emphasis on objectivity and clarity. We work side-by-side with our clients, transferring our knowledge whilst always respecting their insights and experience.
For further information contact
Charlotte Sandy or Barrie Desmond
Tel: 01291 626200
charlottes@cohesive.uk.com, barried@cohesive.uk.com
Jenny Cattier
Marketing Manager
Arthur D. Little Limited
Cambridge, UK
Email: cattier.jenny@adlittle.com
Tel: +44 (0)1223 392219
Fax: +44 (0)1223 420021
www.adlittle.uk.com